So, I’m just wondering if anyone else has dealt with this — we had a fire in our complex a few months ago, nothing massive, but enough to damage three units. When we went to claim, the broker who’d been talking us up all year suddenly went quiet. The policy barely covered anything. We thought we were in good hands, but turns out the fine print had us cornered. Anyone else had this kind of thing happen or have advice on avoiding it next time?
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The Broker Promised the World — But When the Fire Hit…
The Broker Promised the World — But When the Fire Hit…
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Yeah, that sounds way too familiar. A few years back our building got hit by storm damage, and we found out our policy excluded half the stuff we assumed was standard. After that mess, we switched to a company that deals specifically with commercial strata insurance — total game changer. They walked us through everything properly and made sure we understood what we were actually paying for. Definitely worth having someone who gets how complex these setups are.
Can’t say I’ve been through anything quite like that, but I’ve noticed heaps of people around me having insurance issues lately. Whether it’s delays, weird policy loopholes, or just plain bad service, it always seems to come out after something bad happens. Makes you wonder how many folks are walking around thinking they’re covered when they’re really not.